Privacy Policy
Privacy Policy
Last updated: 20 May 2025
At Hotcorp Pty Ltd Trading As Hotgas (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.hotgas.com.au (the “Site”) or interact with our services. By using our Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect different types of information, including:
Personal Information
When you create an account, make a purchase, subscribe to our newsletter, or interact with our services, we may collect information such as:
- Your name
- Email address
- Postal address
- Phone number
- Payment details
Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type
- Device information
- Access times
- Pages viewed before and after visiting our Site
We may also use cookies or similar tracking technologies to enhance your browsing experience.
2. How We Use Your Information
We use your information to:
- Process transactions and deliver products or services
- Communicate with you (e.g., support, updates, promotional offers)
- Improve and maintain our Site and services
- Monitor and detect security threats or fraud
- Comply with legal obligations
3. Sharing Your Information
We may share your information:
- With service providers (e.g., payment processors, web hosts)
- To meet legal obligations (e.g., court orders, law enforcement)
- In business transfers, such as mergers or acquisitions
- With your consent or direction
4. Third-Party Links
Our Site may include links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their policies before providing any personal information.
5. Data Security
We take reasonable steps to protect your personal information using physical, electronic, and administrative safeguards. While we strive to protect your data, no system can guarantee absolute security.
6. Your Data Protection Rights (Plain English Summary)
As a Queensland-based business, we follow the Information Privacy Act 2009 (Qld) and its Information Privacy Principles (IPPs). Here’s a summary of your rights:
- We Only Collect What We Need
We collect only the personal information necessary for our services and explain why we need it. - We Keep Your Information Safe
We take care to protect your data from misuse or unauthorised access. - We Use It Responsibly
Your information is only used for the purpose it was collected — unless you agree otherwise or the law requires it. - You Can Ask What We Know About You
You can ask for a copy of the personal information we hold about you. - You Can Ask for a Correction
If your information is incorrect or outdated, you can ask us to correct it. - You Can Make a Complaint
If you believe your privacy has been breached, you can contact us. If you’re not satisfied with our response, you may contact the Office of the Information Commissioner Queensland at www.oic.qld.gov.au.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. For example, transaction data may be kept for up to seven years for financial compliance.
8. International Data Transfers (if applicable)
Some of our service providers may store or process data overseas. When this happens, we ensure your information is protected in line with Australian privacy laws.
9. Changes to This Privacy Policy
We may update this policy from time to time. If we make significant changes, we will notify you via the Site or by email. Continued use of our Site after changes take effect means you accept the updated policy.
9. Changes to This Privacy Policy
We may update this policy from time to time. If we make significant changes, we will notify you via the Site or by email. Continued use of our Site after changes take effect means you accept the updated policy.
10. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:
- Email: info@hotgas.com.au
- Phone: (07) 5446 8777
- Postal Address: Hotgas, PO Box 26, YANDINA QLD 4561
By using Hotcorp Pty Ltd T/A Hotgas, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.
