The Fine Print!

Regulations for LPG Supply in Queensland

By law, (The Petroleum and Gas Regulation 2004 S91-93) all gas installations must be installed or repaired by a qualified licensed gasfitter, and a copy of the Gas System Compliance Certificate given to both the owner of the property and the supplier (Hotgas). Additionally, any gas work carried out after 1 July 2014, requires that a Gas System Compliance Plate be affixed to the property.

We are happy to recommend several local gasfitters for installation and maintenance at your request. Please phone our team if you do not have a certificate/gas plate to discuss your options.

Facility Fees

Facility Fees are an industry standard fee charged by most LPG gas suppliers (for company owned cylinders).  The Facility Fee is an annual fee charged by the cylinder owner (Hotgas) to cover the cost of maintenance, replacement and retesting of each cylinder.

Depending on your supplier, the fee can be charged in a variety of ways and can also sometimes be referred to as a service charge or a rental fee. This is similar to natural gas or electricity suppliers who charge a service fee for supply.

It will be invoiced on the initial delivery and then every 12 months. If transferring from another gas supplier, we will waive payment for 3 months.

Current Facility Fees (inc GST):

• 45kg cylinder $25.00 per annum
• 13.5kg cylinder $17.00 per annum
• 18 kg cylinder $21.00 per annum

All pricing is subject to change at any time without notice.

Cylinders remain the property of Hotgas at all times.

LPG remains the property of Hotgas until full payment is received. Failure to make full payment may result in the retrieval of cylinders.

For our full terms and conditions please click here.