No call centre, no account numbers to remember, no account set up fee – just call our office to speak with Kelli, Tania, Kelly-Ann or Shannon
Payments can be made using a range of choices to best suit the customer.
Cash or cheque or money order at the time of delivery is welcome. COD is required for customers in rental properties. COD for 45kg cylinders attracts a COD discount.
We accept Visa or Mastercard payments over the phone or alternatively you can pay with Visa, Mastercard or Amex using the ‘Pay Now’ button at the bottom of your invoice within 15 days of delivery. Prepayment for 45kg cylinders attracts a COD discount.
Payment Portal and Direct Debit
Simply click on the ‘Pay Now’ button at the bottom of the invoice and you will be directed to a secure online payment portal. Here you can pay by Credit/Debit card or bank transfer as a ‘one off’ payment.
Direct Debit is now available also, you can set up an agreement in the portal to make future payments a breeze. Just ask our team if you have any questions.
Internet Direct Deposit
Pay online through internet banking “Pay Anyone” to our ANZ Accounts. Details are on the invoice. Be sure to include your invoice number in the reference section.
Mail your cheque or money order to us at Hotgas:
PO Box 146 Cooroy Q 4563
Drop into an ANZ branch and make your payment directly into our account. Details are on the invoice. Be sure to include your invoice number in the reference section.
Pay in person at our Yandina Depot where the Hotgas team will be pleased to put a face to your name.
Terms are strictly 15 days from delivery date.
If you require more time to pay your account, please contact the Hotgas Customer Service team and enquire about a establishing a payment plan.